Program Manager
West Allis-West Milwaukee Recreation & Community Services Dept.

Job Description
Position Summary:
We are looking for a service oriented, driven, creative and innovative self-starter to join our team and provide administrative oversight of our department’s aquatics programs, young at heart (senior) programs and adult day trips.

Responsibilities include but are not limited to:

• Develop goals and objectives of programs to meet identified needs of community members and program participants.
• Design, plan, schedule and implement a comprehensive aquatics program.
• Grow and expand offerings aimed at older adults that active and healthy living.
• Develop, promote and execute exciting and fun day trips for adults.
• Develop and monitor individual program budgets and maintain proper accountability for fund use and collection of necessary program fees.
• Recruit, supervise, train, observe, coach and acknowledge all program staff.
• Prepare staff schedules to properly manage programs and provide facility supervision.
• Prepare and disseminate promotional materials through using various methods to reach target audiences.
• Prepare and manage all reports, documents, and official records to ensure safety, compliance, accountability of practices.Perform routine program site observations.
• Establish and cultivate positive and productive working relationships with colleagues, staff, participants, community organizations, and other program partners.
• Ensure the delivery of high quality programming in all areas.
• Participate in ongoing professional development for professional growth in the betterment of programs.
• Develop, maintain and revise operational manuals and procedures for delegated program areas.
• Provide high level customer service through all touch points.

Qualifications
Successful candidates must possess a bachelor’s degree in recreation or a related field. American Red Cross WSI and LG certifications along with First Aid/CPR/AED required or an ability to obtain. Candidates must be able to demonstrate through experience an ability to effectively communicate with multiple populations, sound decision making and critical thinking skills.

Salary/Salary Range
$55,000 - $60,000 BOQ + benefits

Apply To
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Closing Date
April 30, 2025